About Us

Welcome to Ivory House. We’re just people who love fashion and believe getting dressed should be simple but fun. We started with one idea: clothes should be easy to wear, feel like you, and still get noticed in the right way. Here, you’ll find a mix of everyday basics and bold pieces that stand out.

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Frequently Asked Questions

When do you process and ship orders?

We process orders within 1–2 business days (Monday–Saturday). After that, delivery usually takes 5–6 business days, so your total shipping time is about 6–8 business days.

If you place your order before 17:00 (GMT), it will be processed the same day.

For full details, check out our Shipping Policy.

What payment methods do you accept?

We accept all major payment options, including Visa, MasterCard, Maestro, American Express, UnionPay, Google Pay, Apple Pay, and Shop Pay.

For full details, check out our Payment Policy

What if my order gets lost in transit?

If your package is late or hasn’t arrived within the expected timeframe, please reach out to us. We’ll look into it right away and arrange a replacement or refund if necessary.

For more details, check our Shipping Policy