Payment Policy

At Ivory House, your payment security and convenience are our priorities. We offer a range of trusted payment methods to ensure a seamless shopping experience in the United Kingdom.

Payment Security

We safeguard your payment information using secure payment gateways and SSL encryption. All transactions are processed by trusted third-party providers who adhere to industry security standards. Your financial data is never stored on our servers.

We accept the following payment methods:

• Visa, MasterCard, Maestro, American Express, UnionPay,  Diners Club, Elo, Discover : Secure and instant debit or credit card payments.
• Google Pay & Apple Pay: Fast and secure mobile payments.
• Shop Pay: Streamlined checkout and order tracking.

Currency

All payments are processed in British Pounds (GBP). International shoppers may incur currency conversion fees; please check with your bank.

Payment Failure Issues

After payment, you’ll receive a confirmation email with your order details. Ensure your email address is valid. If you don’t receive the email, check your spam/junk folder or contact support.

Payment may fail due to:

• Insufficient funds
• Incorrect card/account details
• Bank restrictions

If a payment fails, verify your information or try another method. Contact your bank if issues continue.

For payment concerns, contact us at: info@ivoryhouse.uk Our support team is ready to assist you.